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Delivery Information, Payment Methods and Fees

  • All prices are per person unless otherwise specified and do not include sales tax.
  • Payment methods include all major credit cards.
  • There are no delivery fees for catering services held within the business campus.
  • Offsite deliveries will be subject to a $25 delivery fee.
  • Orders placed on less than 24 hours notice are subject to a late order fee.

  • Cancellation and Refund Policies


    All catered functions must be secured by payment before they occur. Payment types include Visa, MasterCard, American Express. There will be an applicable 8.75% local sales tax added to all nonexempt customers. Organizations with tax exempt status will be required to submit a copy of their exemption Certificate (4) business days prior to their event date.

    Changing or Cancelling an Event

    All cancellations must take place at least 24 hours before your function. If you do not contact us with a final count within (2) business days, we will prepare for the estimated number and charge accordingly. If you cancel or change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed.

  • All catering events will reflect any last minute changes or additions to your order. If for any reason you are dissatisfied with your event, please contact us immediately following your event at: 650-424-5790.
  • All catering display equipment must be left for pick-up after your event. Additional charges for missing equipment may be incurred.
  • Delivery Information

  • Your order ready time will be provided in a confirmation email and by text message if you provide a mobile number.
  • Pick-up orders will be ready at the confirmed time in the Varian Café. Just pick-up and go - no waiting!
  • Personal Ordering is available Monday – Friday 11:00 A.M. – 1:00 P.M. Same-day order cut-off time is 10:30 a.m.
  • The 10:30 a.m. ordering cut-off time will be strictly enforced to help preserve the food & service quality of take-out orders.

  • Returns and Refunds

  • All online meal purchases are final.
  • We cannot be responsible for the quality of your meal if not picked up within a reasonable time of the confirmed order time.
  • If for any reason you are not satisfied with your purchase, please contact the Café at: 650-424-5790. We want you to be satisfied with your purchase.
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